Personal information that this website collects and why we collect it

Should you choose to contact us to enquire about one of our services using a contact form or via an email link, none of the data that you supply will be stored by this website or passed to / be processed by any third party data processors. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our website is protected by SSL meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local password protected computers and devices. The information we require to effectively respond to your enquiry is your name, phone number and email address.

Cookies

The Website uses cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the website and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognise your Internet Protocol address, saving you time while you are on the Website. If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html

Village Estates privacy policy

The General Data Protection Regulation (GDPR) regulates personal data. Village Estates will be the data controller of your personal information its staff and client software database systems are the data processors.

What we use your data for:
We need to know your personal data in order to fulfil our contract with you and give you best advice in relation to the type of contract you have with us or may wish to enter into with us. This could be in relation to Buying, Selling, and or Renting. If you are looking to buy or rent a property we will use your data to provide you with details of suitable properties that match your requirements. We may also need to use your data to be able to fulfil all our legal obligations such as Money Laundering.

Who is my data shared with:
Some of your data may be shared with third party property advertising providers and internet portals for the purpose of marketing your property for sale or rent. We will share your personal data with solicitors and conveyances and buyers in order to facilitate the sale from offer to exchange and completion of the successful sale. If you require mortgage advice we will share your data with our mortgage company Bishop & Co Mortgage Services. Your data is not transferred outside of the EU/EEA.

How long do we keep your data:
Initially your data will be stored for at least 3 months. If you enter into a contract with us your data will be stored for six years after the expiry of the contract after which time it will be securely destroyed. You may also have the right to object to us processing your data, if you would no longer like us to process your data at any time please contact us at, info@villageestateagency.co.uk

What are your rights:
You have the right to object to the processing of your data. You also have the right to request access to your data at any time. You have the right to rectification and/or erasure of personal data or restricting of processing. If you wish to raise a concern related to how we have handled your personal data, you can contact us to have the matter investigated. If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioner’s Office: https//ico.org.uk

We respect your right to privacy and to have data kept securely. We will never exchange or sell your data to any other organisation. If you have any queries about our Privacy Policy please contact us either by email, telephone, or in writing using these contact details: Village Estates Data Protection 26 Mill Street Clowne Chesterfield S43 4JN 01246 810519 info@villageestateagency.co.uk